One of the most valuable lessons in my Stephen Ministry training was ASSERTIVENESS.  I have read a lot of books on assertive behavior, but until I had so many lessons planned around it, I didn’t really consciously apply it to my life.

You have to wonder how many people are like me.  You don’t really realize what you’re doing or not doing and it can make or break relationships.

The second week into my assertiveness training, my husband wanted to go to church early.  I wanted to run.  I didn’t want to get cleaned up to go to church, then come back home and go get all sweaty and have to get cleaned up again.  It was much smarter to get sweaty, get cleaned up and go to church.  It really was smarter, but,  I gave in and then proceeded to make him pay for it with guilt.  It took me about 2 minutes to realize what I was doing.  That was my last episode of passive-aggressive behavior.  I went to church, not because he was inconsiderate or dumb, but because I had committed to it.  Regardless of my reasoning, it was my choice.

Boy does that make a difference!  Once you take responsibility for behaviors like that, and you see it for what it is, everything becomes so much easier.

 

     Communication Styles

Everyone benefits from assertiveness.

First, don’t be afraid to be assertive.  Everyone benefits from an assertive person.  Passive, aggressive and passive-aggressive behavior creates losers all the way around.

	Passive	Aggressive	Passive-Aggressive	Assertive
tone	Quiet and fearful	Loud and unaware of others	Quiet and mopey or sarcastic	Conversational tone and straightforward
Eye contact	Doesn’t look in the eye	Glares	Looks away and/or stares	Comfortable eye contact
Posture	Poor posture	Rigid and intimidating	Poor posture and sometimes rigid	Relaxed and open
Participation	Withdraws	Controls	Difficult and unpredictable	Participates openly
Position	Agrees with others	Unaware of others	Manipulative	Honest and open
Values	Others more	Self more	Confused	Equal
Listening	Non-responsive	No	Distorted listening	Attentive
Goals	Ineffective	At the expense of others	Sometimes and inappropriately	Reaches goals without hurting others

 

Personally, passive-aggressive behavior is the most difficult to deal with.  Maybe because it was a learned behavior for me and it’s the part of me that bugs me the most.  It’s also the type of behavior that I recognize in other people and it’s hard not to point it out.

It is a misconception that it is not okay to be assertive.  You are entitled to express your views, feelings, and opinion.  You are also entitled to respect.

 

If you want to be positively assertive:

• Express yourself openly and honestly.
• Be direct and firm.
• Empower yourself and those around you.
• Respect yourself and others.
• Be socially responsible
• Be aware of others.
• Use non verbal communication appropriately.

These behaviors are generally learned.

• We learn to step back and passively let others pass us by.
• We learn that if we want to be heard we must bully our way into a position.
• We learn to give in and then we are resentful of it.

We can also learn to be assertive by practicing honesty, openness and direct communication, listening and taking responsibility for ourselves, our actions and our decisions.

Good reading:

Haugk, R. N. (1992). Speaking the Truth in Love. St. Louis: Stephen Ministries.

Smith, M. J. (1975). When I Say No I Feel Guilty. New York: Bantam Books.

Being Assertive, Reduce Stress, and Communicate Better  Mayo Clinic

How to Be Assertive Mind Tools

Adapted and Republished from August, 2012